Privacy Policy

Our contact details.

The type of personal information we collect.

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name, invoice address, delivery address, place of work, job role and contact details)
• Product purchasing information (we save a record of purchase history, products, and quantities relevant)

How we get the personal information and why we have it

The information we hold is provided directly by yourself or organisation when opening an account, asking for quotation, and placing orders etc.

We use the information that you have given us in order to provide quotations, fulfil orders, raise invoices etc as requested/required.  

We may share this information with our manufacturers in the even of a product enquiry that needs their attention or assistance.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sales@pecktrading.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep your personal contact information in our software for the business purpose provided/intended for the duration of your account being active, until such time you request these to be remove. In the event this is not a personal account, and your details are held for your employers account purpose, your details will be held for the duration of your employment, until such time as you request it be deleted.
Any request for information to be removed, is immediately deleted from our software and server.

Your data protection rights.

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at sales@pecktrading.co.uk / 01752 841220 / Peck Trading Ltd, Milladon Industrial Unit, Trerulefoot, Saltash, Cornwall, PL12 5BU if you wish to make a request.

Your right to withdraw.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at sales@pecktrading.co.uk / 01752 841220 / Peck Trading Ltd, Milladon Industrial Unit, Trerulefoot, Saltash, Cornwall, PL12 5BU

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at sales@pecktrading.co.uk / Tel 01752 841220

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane’ Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk